FAQ Page

Frequently Ask Questions

Jkleen Services wants to answer any possible questions you may have about our commercial cleaning services. The following information regarding costs and payment, cleaning procedures, and insurance should help you better understand Jkleen Services.

We are a 100% local company based in Harrisdale, but we service many areas throughout Perth. Since 2012, we have been committed to paying competitive wages and using only experienced, trustworthy cleaners living in the local area. All of our cleaning team members are also insured and bonded.

We will clean as often is needed, which may mean daily, weekly, monthly or just once.

Yes, we definitely can. Our cleaning services will be tailored to your specific needs.

No, we can clean during whatever time you prefer — during business hours or after hours.

Yes, just speak to us about it! Potentially, we could even become a part of your employee benefit package.

Yes we can. Please call in advance to schedule a special cleaning, so we are prepared to fully accommodate you.

We also have set prices for specialty cleaning services. Send us a quote request and we will get back to you with the price.

No, we do not charge for estimates. If you are interested in cleaning services for your home, please call us to set up an appointment. One of our cleaning supervisors will come to your home or office to perform a free assessment. As part of your estimate, we will customize a cleaning plan and checklist of services that would fir your specific needs. You will hear back from us with your estimate within 24 hours of the assessment.

Unfortunately, we cannot ensure accuracy over the phone, so this is not an option. We are available to schedule quotes Monday thru Friday.

Yes, we offer discounted pricing for regular route based service for businesses.

Before our cleaner leaves your business, they complete a cleaning checklist. This checklist tells you everything we cleaned. If everything is unable to be cleaned in one visit, the areas our cleaner missed will be noted on the checklist and given the most attention during the next visit.

Yes! All of our employees are screened with background checks, personal reference checks, uniformed with identification cards, insured and bonded before they enter your business.

We offer you the choice of using your cleaning supplies or ours.

Yes, we do! If you are dissatisfied with a cleaning visit, we will send a supervisor to solve any problems right away and credit that cleaning on your next invoice. Basically, you don’t have to pay for cleaning you’re not happy with. If you invest in quality office cleaning from Jkleen Services, we promise you nothing less than quality work.

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